Smarter Calls, Seamless Teams — All in the Cloud
The UK’s analogue phone network (the PSTN) is being permanently switched off. Traditional phone lines, alarm systems, lift lines, card machines, and older PBX systems will no longer function once the shutdown is complete.
If your current phone system doesn’t support modern VoIP technology, it will stop working. Our cloud-based telephony platform keeps your business connected — anywhere, on any device.
Ready for the BT Switch-Off?
- ✅Future-proof, fully digital cloud phone system
- ✅Work from mobile, desktop, or desk phone
- ✅Advanced call handling, queues, and IVR included
- ✅99.999% uptime, encrypted, GDPR compliant
Why Cloud Telephony?
Work Anywhere, Answer Everywhere
Take and make calls from mobile, desktop, or desk phone — your extension follows you wherever you work.
Ready for the BT PSTN Switch-Off
Fully digital, fully compliant, and built for the 2025 transition away from legacy analogue lines.
Scale Without Limits
Add users, numbers, and features in minutes — no engineers, no site visits, no new hardware racks.
Built-In Business Continuity
Stay connected during outages, office moves, or emergencies with cloud-based routing and failover.
Smart Features Included
Call recording, IVR menus, voicemail-to-email, analytics, and more — included as standard, not bolt-ons.
Security & Reliability
End-to-end encryption, 99.999% uptime SLA, and GDPR-compliant hosting keep your calls and data protected.
Features Included as Standard
A modern cloud phone system should do more than make calls. Here’s what you get out of the box.
📞Advanced Call Handling
Give every caller a professional, consistent experience — whether you’re a small team or a busy contact centre.
- Intelligent call queues & skills-based routing
- IVR menus with multi-language support
- Callback options so customers keep their place
- Custom music-on-hold & announcements
- Time-of-day and department-based routing
💬Unified Communications
Bring calls, chat, and presence together so your team always knows who’s available and how to reach them.
- Instant messaging & team chat
- Presence indicators (available, busy, away)
- Visual voicemail & voicemail-to-email
- One-to-one and group chat
📱Work Anywhere
Keep your office extension in your pocket with powerful mobile and desktop apps.
- iOS & Android mobile apps
- Desktop softphone with video calling
- Make/receive calls using your office extension
- Screen sharing & conferencing
📊Reporting & Analytics
Understand performance, spot missed opportunities, and plan staffing with real data.
- Real-time dashboards & wallboards
- Scheduled reports (HTML, XLS, charts)
- Track call volumes, missed calls, and SLAs
- Agent and queue performance metrics
🤝Integrations That Matter
Connect your phone system to the tools your team already lives in.
- Microsoft Teams (direct routing)
- Outlook click-to-dial
- Salesforce & Zendesk integration
- Open API for custom integrations
🎧Hardware That Just Works
Use modern desk phones, cordless devices, and headsets — all auto-provisioned and ready to go.
- Sangoma P-Series desk phones
- DECT cordless phones
- Wireless headsets
- Plug-and-play auto-provisioning
Plans & Pricing
| Plan | Features | Price (per user / month) |
|---|---|---|
| Cloud One | 1000 minutes of UK fixed & mobile calls | £9.99 |
| Cloud MS Teams | All Cloud One features plus Microsoft Teams integration | £14.99 |
Desk Phone Rentals
| Model | 3 Year Plan | 1 Year Plan |
|---|---|---|
| P310 | Free | £5.00 |
| P315 | £1.00 | £5.50 |
| P325 | £3.80 | £8.00 |
| P330 | £4.60 | £10.00 |
| P370 | £7.00 | £16.00 |
| PM200 Expansion Module | £4.60 | £10.00 |
| DECT Combo (Base + Handset) | £6.20 | £10.50 |
| DECT Handset | £3.80 | £8.00 |
| H10 Headset | £5.00 | £9.00 |
| H20 Headset | £5.60 | £10.00 |
Who It’s For
Remote Teams
Stay connected across locations with mobile and desktop apps that keep everyone on the same extension.
Customer Service
Smart routing, queue visibility, and performance tracking for responsive, measurable customer care.
Sales Teams
CRM integration, call logging, and analytics to help you convert more conversations into revenue.
Startups & SMEs
Scalable, affordable, and compatible with desk phones — grow without ripping and replacing.
Cloud Telephony vs Legacy PBX & Other Providers
Cloud Telephony vs Legacy PBX
| Feature | Cloud Telephony | Legacy PBX |
|---|---|---|
| PSTN Switch-Off Ready | ✔ Fully digital | ✘ Will stop working |
| Work Anywhere | ✔ Mobile, desktop, desk phone | ✘ Office-only |
| Scalability | ✔ Add users instantly | ✘ Hardware upgrades |
| Upfront Costs | ✔ Low / none | ✘ High CapEx |
| Maintenance | ✔ Included | ✘ On-site engineers |
| Call Centre Features | ✔ Included | ✘ Add-on licences |
Our Cloud vs Typical Providers
| Feature | Our Cloud System | Typical Competitors |
|---|---|---|
| All Features Included | ✔ Yes | ✘ Often extra cost |
| Teams Direct Routing | ✔ Native | ✘ Third-party add-ons |
| Desk Phone Rentals | ✔ Low-cost | ✘ Expensive / limited |
| Reporting | ✔ Real-time + scheduled | ✘ Basic only |
| UK-Focused | ✔ UK-centric, PSTN-ready | ✘ Generic global |
What Our Customers Say
“We switched from a legacy PBX and haven’t looked back. Setup took 30 minutes, and our team loves the mobile app — but our front desk still uses their phones.”
— Sarah T., Operations Manager, Leeds
“The call analytics helped us cut missed calls by 40%. It’s like having a call centre in your pocket — or on your desk.”
— James R., Director, Wakefield
Ready for the BT Switch-Off?
Future-proof your business with a modern cloud phone system that works anywhere.
